Frequently Asked Questions (FAQ) for womensglamorous.com
1. Orders & Payments
- How do I place an order?
Browse products, add to cart, and proceed through checkout. Guest checkout is available, or create an account for faster future purchases. - What payment methods are accepted?
We accept Visa, Mastercard, PayPal, and Klarna (including “Pay Later” options). - Can I modify my order after submission?
Contact Customer Support immediately if your order hasn’t shipped. Changes cannot be made once dispatched.
2. Shipping & Delivery
- What are the delivery options?
- Standard (3-5 business days)
- Express (1-2 business days)
- International (5-15 business days, customs fees may apply).
- Is free shipping available?
Yes, for orders over £50 (UK mainland only). - How do I track my order?
A tracking number is emailed once your order ships. Use our Order Tracker for updates.
3. Returns & Exchanges
- What is your return policy?
Return unused items with tags within 14 days (28 days internationally). Faulty items qualify for free returns. - How do I initiate a return?
Use our Returns Portal to generate a label and follow instructions. - Are exchanges available?
No, but you may return items and place a new order.
4. Product Information
- How do I check product availability?
Items in your cart are not reserved until purchase is complete. - Where can I find size guides?
Each product page includes a detailed size chart.
5. Account & Technical Support
- How do I reset my password?
Click “Forgot Password” on the login page or contact Customer Support. - Is my payment information secure?
Yes, we use SSL encryption and do not store credit card details.
6. International Orders
- Are customs fees included?
No, international customers are responsible for duties and taxes.
7. Policy Updates
For full terms, visit womensglamorous.com/terms.
*Last updated: 2025-06-19*